Checking both sources of heat at a Ravenna home
At this Ravenna home, the visit involved both a gas furnace repair and a heat-pump diagnosis. The goal was to have the equipment ready to deliver heat, with each part of the system checked for the work it needed. That meant looking beyond a single replacement part and watching how the system ran afterward.
Replacing the furnace burner tubes
Our technician replaced the gas furnace burner tubes and confirmed that the furnace was starting correctly after the replacement. That check established the result of the furnace work before attention turned to the heat pump.
During the heat-pump diagnosis, the system displayed a low-supply-power error. The service continued with an adjustment to indoor airflow. After that adjustment, the technician was able to get the heat pump to maintain its run, rather than stopping at an error message without checking the response.
Watching the heating response
The technician recorded a heating gain of about 30 degrees during the visit and noted that the equipment appeared to be functioning correctly. The job photos include service gauges connected at the outdoor heat-pump unit during testing.
For the homeowner, the useful outcome was a completed burner-tube replacement with the furnace starting correctly, along with a heat pump that maintained operation after the airflow adjustment. We asked the homeowner to continue using the equipment and contact the office if further issues appeared. The aim was dependable heating from the existing equipment, with those operating checks providing the starting point for watching its performance at home.
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