Last year we moved in to a new house, which happened to have no electrical heat (old and broken). So we contacted Evergreen for a brand new heating and cooling system. Wow are these guys pros! They came out and discussed the options, got an immediate price range, and were back really soon to do the job. Just coming in over our stained concrete floor to do the quote they put on booties! It was a huge, two-day job, and I was expecting to come home on the first day to a disaster. Nope, someone was sweeping an already clean floor, even though they were coming back the next day to make another mess. At the end we had a great new system, a professional job (no problems with it!), and an extremely clean basement. Thanks Evergreen!
Woke up one morning to a very cold house. Called Evergreen and they sent a technician out by 12. Jason was not only very helpful and good at his work, but he was very pleasant to work with. When I spoke to Rob about a question I had, he was very friendly and professional. Not only was my new pump in within a few hours, but Jason did an excellent job cleaning up after himself. These guys made a frustrating situation into an easy fix, as well as, making me not feel overwhelmed by it all. Will definitely use them again.
I called Evergreen for a second opinion on my furnace. Another company had shut my furnace down claiming there were cracks in the heat exchanger. The serivice technician (Rob) took a lot of time in an attempt to find the cracks. He had a hand held video camera that could examine the inside of the exchangers and show me via LCD display. He could not find the cracks the other guy stated were there. He then did a carbon monoxide test and found none. Rob put my furnace back together and gave me his honest opionion that the furnace was safe.
He charged me a reasonable price for great service. It took him about thirty minutes to put the furnace back together after the other company had totally disabled my furnace by cutting wires and attempting to ruin my furnace.
I would recommend Evergreen to everybody when a second opionion is necessary or when needing any type of service at all
Overall Rating: A
The representative came to the house at the appointed time and quickly and clearly explained a couple different options and gave bids a few days later. I had not dreamed that putting in a furnace and ducting into this old house would be worth the cost, but when I saw Evergreen's quote for this option, I thought it was very reasonable and I went for it. The work had to wait a few weeks as it was the height of the fall season for heat installation, but they were able to start a couple days earlier than originally planned. My renters have been very happy with the system -- no complaints.
Overall Rating: A
I had a great experience with Evergreen and their tech, Aaron Peek. He was prompt, professional, and diagnosed the problem right away for my old clunker furnace. He advised me (but no hard sell), about other maintenance/repair issues I could expect. All in all, just great service. I was pleased.
Overall Rating: A
Excellent service and professionalism. My old furnace died, they offered quality equipment at a competitive price, and found some problems with my existing cool air vents that no other bidding company found. They did not charge for finding this problem or in offering simple solutions that I could take care of. Because I was without heat they prioritized my install. They ran into some unforeseen problems, but solved them without delay and at their expense.